With social media being a two-way communication platform, you’ll want to try to interact with your consumers consistently. Whether that be in participating in back and forth banter, or repeatedly showing that you are taking your consumers ideas and feedback into consideration, it helps a lot to constantly maintain communication. This in turn can create your brand’s personality, and start to create a more personable and trusting relationship with you and your consumers.

Take a look at the video below to see how maintaining engagement with your customers can help your business or brand:

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Tip 9: Claim your name